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Amsterdam School of Communication Research / ASCoR ASCoR

Dr. B.C. (Barbara) Schouten

Faculty of Social and Behavioural Sciences
CW : Persuasive Communication
Visiting address
  • Nieuwe Achtergracht 166
  • Room number: C8.00
Postal address
  • Postbus 15791
    1001 NG Amsterdam
Contact details
Links
Social media
  • Profile

    My research interests focus on intercultural health communication, in particular on the role of language-related and culture-related factors explaining communication difficulties between healthcare providers and ethnic minority patients with low language proficiency in the host country’s dominant language(s). In addition, I focus on the use of technology in interventions to migitate language- and culture-related barriers in communication.

    Expertise and research fields

    • Intercultural Health Communication
    • Migrant healthcare communication
    • Interpreter-mediated health communication
    • Narrative health communication
  • Research

    Current research projects

    • MHealth4all (AMIF-EU project) | Development and implementation of a digital platform to promote access to mental healthcare services for refugees and other migrants with low language proficiency in Europe
    • Right2health (NWO Open Competition project) | Overcoming language barriers in a superdiverse world: developing a decision aid to improve the quality of language support in medical consultations
    • Developing a guideline to migitate language barriers in health and social care (ZonMw project)
    • Shared decision-making on cancer therapy with ethnic minority patients (KWF project)
    • Multilingualism in providing quality mental healthcare to migrants (Volkswagen Stiftung project)
    • From personalized networks to interventions for patients with addiction disorders (UMH RPA project)

    Research grants & honours

    I have obtained national and international research grants from several funders, among which NWO, ZonMW, KWF and EU-AMIF.

    Current cooperation with organisations and/or persons

    I cooperate with several academic and practice partners: Utrecht University, Leiden University, Free University Brussels, Ghent University, KU Leuven, Hamburg University, University of Surrey, Alcala University, Vilnius University, University of Genoa, Constantine the Philosopher University of Nitra, University of Warsaw, European Association for Public Service Interpreting (ENPSIT), Dutch Foundation of Migrant Heath (SGAN), Dutch Assocation Moroccan Physicians (AMAN).

    Involved in RPA

    Urban Mental Health

  • Teaching & PhD supervision

    Overview courses 

    Master course Health Communication

    PhD Supervision

    • Allesandra Mansueto (co-promotor) | From personalized networks to interventions for patients with addiction disorders
    • Brittany Chan (co-promotor) | Right2health | Overcoming language barriers in a superdiverse world: developing a decision aid to improve the quality of language support in medical consultations
  • Publications

    2024

    2023

    • Gutiérrez, R. L., Garcés, C. V., Díaz, C. P., Peñalver, E. A., Aranda, C. A., Mankauskienė, D., Biernacka, D., Kalata-Zawłocka, A., Cox, A., Hollebeke, I., Kerremans, K., Hodáková, S., Gattiglia, N., Morelli, N., Ukušová, J., Buysse, L., Temizöz, Ö., Wang, F., de Looper, M., ... Schouten, B. (2023). MentalHealth4All: mapping and assessing existing multilingual resources in mental healthcare. Onomazien, (Número especial XIII ), 84-101. https://doi.org/10.7764/onomazein.ne13.05 [details]
    • Mansueto, A. C., Wiers, R. W., van Weert, J. C. M., Schouten, B. C., & Epskamp, S. (2023). Investigating the feasibility of idiographic network models. Psychological Methods, 28(5), 1052–1068. https://doi.org/10.1037/met0000466 [details]
    • Schouten, B. C. (2023). Clinician–patient communication: Intercultural. In E. H. Ho, C. L. Bylund, & J. C. M. van Weert (Eds.), The international encyclopedia of health communication (Vol. 1). (The Wiley Blackwell-ICA International Encyclopedias of Communication series). Wiley Blackwell. Advance online publication. https://doi.org/10.1002/9781119678816.iehc0674 [details]
    • Schouten, B. C., Manthey, L., & Scarvaglieri, C. (2023). Teaching intercultural communication skills in healthcare to improve care for culturally and linguistically diverse patients. Patient Education and Counseling, 115, Article 107890. https://doi.org/10.1016/j.pec.2023.107890 [details]
    • Zendedel, R., van den Putte, B., van Weert, J., van den Muijsenbergh, M., & Schouten, B. (2023). Informal interpreting in general practice: Interpreters’ roles related to trust and control. In R. Supheert, G. Cascio, & J. D. ten Thije (Eds.), The riches of intercultural communication: Interactive, contrastive, and cultural representational approaches (Vol. 1, pp. 86-103). (Utrecht Studies in Language and Communication; Vol. 37). Brill. https://doi.org/10.1163/9789004522848_005 [details]

    2022

    2021

    2020

    • Linn, A. J., Schouten, B. C., Sanders, R., van Weert, J. C. M., & Bylund, C. L. (2020). Talking about Dr. Google: Communication strategies used by nurse practitioners and patients with inflammatory bowel disease in the Netherlands to discuss online health information. Patient Education and Counseling, 103(6), 1216-1222. https://doi.org/10.1016/j.pec.2020.01.011 [details]
    • Sungur, H., Yılmaz, N. G., Chan, B. M. C., van den Muijsenbergh, M. E. T. C., van Weert, J. C. M., & Schouten, B. C. (2020). Development and evaluation of a digital intervention for fulfilling the needs of older migrant patients with cancer: User-Centered Design Approach. Journal of Medical Internet Research, 22(10), Article e21238. https://doi.org/10.2196/21238 [details]

    2019

    2018

    2017

    • Schouten, B. (2017). Toward a Theoretical Framework of Informal Interpreting in Health Care: Explaining the Effects of Role Conflict on Control, Power and Trust in Interpreter-mediated Encounters. In E. A. Jacobs , & L. C. Diamond (Eds.), Providing Health Care in the Context of Language Barriers: International Perspectives (pp. 71-92). Multilingual Matters. https://doi.org/10.21832/9781783097777-007 [details]

    2016

    • Schinkel, S., Schouten, B. C., Street, R. L., van den Putte, B., & van Weert, J. C. M. (2016). Enhancing health communication outcomes among ethnic minority patients: The effects of the match between participation preferences and perceptions and doctor-patient concordance. Journal of Health Communication, 21(12), 1251-1259. https://doi.org/10.1080/10810730.2016.1240269 [details]
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2016). Informal Interpreting in General Practice: Comparing the perspectives of General Practitioners, migrant patients and family interpreters. Patient Education and Counseling, 99(6), 981-987. https://doi.org/10.1016/j.pec.2015.12.021 [details]

    2015

    • Schinkel, S., van Weert, J. C. M., Kester, J. A. M., Smit, E. G., & Schouten, B. C. (2015). Does media use result in more active communicators? Differences between native Dutch and Turkish-Dutch patients in information-seeking behavior and participation during consultations with general practitioners. Journal of Health Communication, 20(8), 910-919. https://doi.org/10.1080/10810730.2015.1018600 [details]
    • Schouten, B. C., & Schinkel, S. (2015). Emotions in primary care: are there cultural differences in the expression of cues and concerns? Patient Education and Counseling, 98(11), 1346-1351. https://doi.org/10.1016/j.pec.2015.05.018 [details]

    2014

    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A. A., & van Dijk, L. (2014). Een communicatietypologie voor het bespreken van therapietrouwbarrières. PW Wetenschappelijk Platform, 8(3), 43-48. Article A1410. http://www.pw.nl/wp/2014wp03/a1410 [details]
    • Schouten, B. C., & Schinkel, S. (2014). Turkish migrant GP patients’ expression of emotional cues and concerns in encounters with and without informal interpreters. Patient Education and Counseling, 97(1), 23-29. https://doi.org/10.1016/j.pec.2014.07.007 [details]
    • Schouten, B., Vlug-Mahabali, M., Hermanns, S., Spijker, E., & van Weert, J. (2014). To be involved or not to be involved? Using entertainment-education in an HIV-prevention program for youngsters. Health Communication, 29(8), 762-772. https://doi.org/10.1080/10410236.2013.781938 [details]

    2013

    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2013). Are GP patients’ needs being met? Unfulfilled information needs among native-Dutch and Turkish-Dutch patients. Patient Education and Counseling, 90(2), 261-267. https://doi.org/10.1016/j.pec.2012.11.013 [details]
    • Schouten, B., Linn, A., Hermanns, S., & van Weert, J. (2013). Using entertainment-education in HIV-prevention: a process evaluation of an international HIV prevention program targeting adolescents. In A. Schutte (Ed.), Patient education and management: practices, challenges and outcomes (pp. 125-137). (Public health in the 21st century). Nova Science Publishers, Inc.. [details]
    • de Vries, R. E., Bakker-Pieper, A., Konings, F. E., & Schouten, B. (2013). The Communication Styles Inventory (CSI): a six-dimensional behavioral model of communication styles and its relation with personality. Communication Research, 40(4), 506-532. Advance online publication. https://doi.org/10.1177/0093650211413571 [details]

    2012

    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A. A., & van Dijk, L. (2012). Words that make pills easier to swallow: a communication typology to address practical and perceptual barriers to medication intake behavior. Patient Preference and Adherence, 6, 871-885. https://doi.org/10.2147/PPA.S36195 [details]
    • Schouten, B., Ross, J., Zendedel, R., & Meeuwesen, L. (2012). Informal interpreters in medical settings: a socio-comparative study of the Netherlands and Turkey. The Translator, 18(2), 311-338. https://doi.org/10.1080/13556509.2012.10799513 [details]
    • van Weert, J. C. M., Hermanns, S. S. T., Linn, A. J., & Schouten, B. C. (2012). Dance4life: Evaluating a global HIV and AIDS prevention program for young people using the Pre-Im framework for process evaluation. In J. Merrick (Ed.), Public Health Year Book 2011 (pp. 107-121). (Public health yearbook). Nova Science Publishers. [details]

    2011

    2010

    2009

    2008

    2007

    • Meeuwesen, L., Tromp, F., Schouten, B. C., & Harmsen, J. A. M. (2007). Cultural differences in managing information during medical interaction: How does the physician get a clue? Patient Education and Counseling, 67(2), 183-190. https://doi.org/10.1016/j.pec.2007.03.013 [details]
    • Schouten, B. C. (2007). Self-construals and conversational indirectness: A Dutch perspective. International Journal of Intercultural Relations, 31(3), 293-297. [details]
    • Schouten, B. C., Meeuwesen, L., Tromp, F., & Harmsen, H. (2007). Cultural diversity in patient participation: the influence of patients' characteristics and doctors' communicative behaviour. Patient Education and Counseling, 67(2), 214-223. https://doi.org/10.1016/j.pec.2007.03.018 [details]
    • Schouten, B. C., van den Putte, B., Pasmans, M., & Meeuwesen, L. (2007). Parent-adolescent communication about sexuality: The role of adolescents’ beliefs, subjective norm and perceived behavioral control. Patient Education and Counseling, 66(1), 75-83. https://doi.org/10.1016/j.pec.2006.10.010 [details]

    2006

    • Schouten, B. C., & Meeuwesen, L. (2006). Culture and medical communication: a review of the literature. Patient Education and Counseling, 64(1-3), 21-34. https://doi.org/10.1016/j.pec.2005.11.014
    • Schouten, B. C., Mettes, T. G., Weeda, W., & Hoogstraten, J. (2006). Dental check-up frequency: Preferences of Dutch patients. Community Dental Health, 23, 133-139. [details]
    • Schouten, B. C., Weeda, W. D., Mettes, T. G., & Hoogstraten, J. (2006). Dental check-up frequency: preferences of patients. Community Dental Health, 23(3), 133-139.

    2005

    • Schouten, B. C., Meeuwesen, L., & Harmsen, H. A. (2005). The impact of an intervention in intercultural communication on doctor-patient interaction in The Netherlands. Patient Education and Counseling, 58(3), 288-295. https://doi.org/10.1016/j.pec.2005.06.005

    2004

    2003

    • Schouten, B. C., Hoogstraten, J., & Eijkman, M. A. J. (2003). Dentists' and patients' communicative behaviour and their satisfaction with the dental encounter. Community Dental Health, 20, 11-15. [details]
    • Schouten, B. C., Hoogstraten, J., & Eijkman, M. A. J. (2003). Patient participation during dental consultations: the influence of patients' characteristics and dentists' behavior. Community Dentistry and Oral Epidemiology, 31(5), 368-377. https://doi.org/10.1034/j.1600-0528.2003.00017.x [details]

    2002

    2001

    • Schouten, B. C., Eijkman, M. A. J., Hoogstraten, J., & den Dekker, J. (2001). Informed consent in Dutch dental practice: knowledge, attitudes and self-efficacy of dentists. Patient Education and Counseling, 42(2), 185-192. https://doi.org/10.1016/S0738-3991(00)00178-6 [details]

    2020

    • Schouten, B. C., Cox, A., Duran, G., Kerremans, K., Köseoğlu Banning, L., Lahdidioui, A., van den Muijsenbergh, M., Schinkel, S., Sungur, H., Suurmond, J., Zendedel, R., & Krystallidou, D. (2020). Mitigating language and cultural barriers in healthcare communication: Toward a holistic approach. Patient Education and Counseling, 103(12), 2604-2608. https://doi.org/10.1016/j.pec.2020.05.001 [details]

    2010

    • Meeuwesen, L., Twilt, S., Harmsen, J. A. M., & Schouten, B. C. (2010). (2010, March). What does TRICC contribute to redefining cultural competence? In Symposium held at the COST conference 2010, Reggio Emilia, Italia
    • Van Weert, J. C. M., Aït Ali, F., & Schouten, B. C. (2010). Ouderen Consultatie Bureau: Effectief communiceren met Marokkaanse ouderen. Tijdschrift voor Gerontologie en Geriatrie, 41(5), 42. https://doi.org/10.1007/BF03096210

    2009

    • Hermanns, S., van Weert, J., Linn, A., & Schouten, B. (2009). Dance4life: a process evaluation of a global entertainment-education prevention programme to establish a social youth movement in pushing back HIV and AIDS. Amsterdam School of Communication Research, University of Amsterdam. [details]
    • Schouten, B. C., & van der Velden, C. (2009). Living in discrepant worlds: exploring the cultural context of sexuality among Turkish and Moroccan male adolescents. In E. Cuyler, & M. Ackhart (Eds.), Psychology of relationships (pp. 417-436). Nova Science Publishers. [details]

    2006

    • Schouten, B. C., Mettes, T. G., Weeda, W. D., & Hoogstraten, J. (2006). Dental check-up frequency: preferences of Dutch patients. Community Dental Health, 23, 133-139. [details]

    2003

    • Schouten, B. C., Hoogstraten, J., & Eijkman, M. A. J. (2003). Dentists' and patients' communicative behaviour and their satisfaction with the dental encounter. Community Dental Health, 20, 11-15. [details]

    2000

    • Schouten, B. C., Eijkman, M. A. J., Hoogstraten, J., & den Dekker, J. (2000). Knowledge of Dutch dentists about new legislation in the field of informed consent. Journal of Dental Research, 79(supplement 1), 330. Article 1489. https://doi.org/10.1177/0022034500079S108 [details]

    2015

    2012

    2011

    • Bot, H., & Schouten, B. (2011). Een informele of een professionele tolk? In L. Meeuwesen, H. Harmsen, & A. Sbiti (Eds.), Als je niet begrijpt wat ik bedoel: tolken in de gezondheidszorg (pp. 59-66). (Good practices; No. 16). Rotterdam: Mikado. [details]
    • Harmsen, H., Meeuwesen, L., Schouten, B., & Twilt, S. (2011). Good practice: the Netherlands. In L. Meeuwesen, & S. Twilt (Eds.), "If you don’t understand what I mean…": interpreting in health and social care (pp. 51-59). Centre for Social Policy and Intervention Studies. http://www.tricc-eu.net/download/International_handbook_tricc.pdf [details]
    • Schouten, B. (2011). "Ik denk wel eens, kinderen zouden dat niet moeten horen". In L. Meeuwesen, H. Harmsen, & A. Sbiti (Eds.), Als je niet begrijpt wat ik bedoel: tolken in de gezondheidszorg (pp. 91-93). (Good practices; No. 16). Rotterdam: Mikado. [details]
    • Schouten, B. (2011). "Ik durfde niet te vertellen dat ik voor mijn ouders tolk". In L. Meeuwesen, H. Harmsen, & A. Sbiti (Eds.), Als je niet begrijpt wat ik bedoel: tolken in de gezondheidszorg (pp. 67-69). (Good practices; No. 16). Rotterdam: Mikado. [details]
    • Schouten, B. (2011). "Ik word vaak voor het blok gezet als er familie meekomt". In L. Meeuwesen, H. Harmsen, & A. Sbiti (Eds.), Als je niet begrijpt wat ik bedoel: tolken in de gezondheidszorg (pp. 79-81). (Good practices; No. 16). Rotterdam: Mikado. [details]
    • Schouten, B. (2011). "Ze dacht dat ik haar uitschold, maar ik tolkte alleen maar". In L. Meeuwesen, H. Harmsen, & A. Sbiti (Eds.), Als je niet begrijpt wat ik bedoel: tolken in de gezondheidszorg (pp. 55-58). (Good practices; No. 16). Rotterdam: Mikado. [details]

    2007

    • Schouten, B. (2007). Ad-hoc interpreting in health care: an introduction. In BICOM: promoting bilingual & intercultural competencies in public health dock europe GmbH. http://www.bicom-eu.net/booklet.html

    2004

    • Schouten, B. C., & Brands, W. G. (2004). De Wet Geneeskundige behandelingsovereenkomst in de Nederlandse tandartsenpraktijk: gevolgen en bevindingen. In C. de Baat, M. J. A. Braem, W. G. Brands, C. E. L. Carels, R. Jacobs, R. Koole, & W. van Welsenes (Eds.), Het Tandheelkundig jaar 2004 (pp. 61-69). Bohn Stafleu van Loghum. [details]

    2003

    • Schouten, B. C., & Veldhuis, B. (2003). De relatie tussen communicatiestijl van tandartsen en tevredenheid van hun patiënten. Nederlands Tijdschrift voor Tandheelkunde, 110, 387-390. [details]

    2000

    • Schouten, B. C. (2000). De Wet op de Geneeskundige Behandelingsovereenkomst. Kennis van tandartsen. Nederlands Tijdschrift voor Tandheelkunde, 107, 238-241. [details]

    1999

    • Bardoel, J. L. H., Schouten, B., Brants, K. L. K., & van Cuilenburg, J. J. (1999). Zeven jaar audiovisueel platform. Een evaluatie van de stichting audiovisueel platform/media Desk Nederland 1991-1998. ASCoR. [details]

    2012

    2023

    • Chan, M. C., Schouten, B. C., Suurmond, J., & van Weert, J. C. M. (2023). What communication strategies do healthcare providers use with migrant patients in language discordant consultations?. Paper presented at Etmaal Communicatiewetenschap 2023, Enschede, Netherlands.

    2022

    • Chan, M. C., Schouten, B. C., Boukes, M., Mansueto, A. C., & van Weert, J. C. M. (2022). Mental health and wellbeing in the context of the COVID-19 pandemic in the Netherlands. Paper presented at Paper presented at the 11th Annual Association for Researchers in Psychology and Health Conference, Egmond aan Zee, Netherlands.
    • Chan, M. C., Schouten, B. C., Suurmond, J., & van Weert, J. C. M. (2022). Healthcare professionals’ use of communication strategies in language discordant consultations [Paper presentation]. Paper presented at
      International Conference on Communication in Healthcare, Glasgow, United Kingdom.

    2021

    • Chan, M. C., Schouten, B. C., Boukes, M., Mansueto, A. C., & van Weert, J. C. M. (2021). The effects of online media consumption and social distancing rules on emotional wellbeing and alcohol consumption. Paper presented at Etmaal van de Communicatiewetenschap 2021.
    • Sungur, H., Schouten, B. C., & van Weert, J. C. M. (2021). Communicating with older migrant patients with cancer: Differences in perceived communication barriers between health are providers. Paper presented at ICA 2021 - 71st Annual ICA Conference.

    2020

    • Mansueto, A. C., Wiers, R. W. H. J., van Weert, J. C. M., Schouten, B. C., & Epskamp, S. (2020). Feasibility of idiographic network models for personalized clinical practice. Poster session presented at 54th Annual Convention of the Association for Behavioral and Cognitive Therapies.
    • Yilmaz, N. G., Sungur, H., van Weert, J. C. M., & Schouten, B. C. (2020). Stimulating patient participation among elderly Turkish-Dutch and Moroccan-Dutch cancer patients through eHealth: views of patients and providers. Paper presented at Etmaal van de Communicatiewetenschap 2020.

    2018

    • Krystallidou, D., Schouten, B. C., Finset, A., Rowlands, A., Pype, P., & Bylund, C. (2018). Emotions in doctor-patient interaction: Perspectives from research, education and clinical practice.. Paper presented at 15th EACH conference on Communication in Healthcare, Porto, Portugal.
    • Schouten, B. C., Zendedel, R., van Weert, J. C. M., & van den Putte, B. (2018). Roles of non-professional interpreters in general practice: What are they and do they matter?. Abstract from The 4th International Conference on Interpreting and Translation, Stellenbosch, South Africa.
    • Sungur, H., Schouten, B. C., Yilmaz, N. G., van den Muijsenbergh, M., & van Weert, J. C. M. (2018). Affective and instrumental needs of older migrant cancer patients and their healthcare providers. Paper presented at 15th EACH conference on Communication in Healthcare, Porto, Portugal.
    • Sungur, H., Schouten, B. C., Yilmaz, N. G., van den Muijsenbergh, M., & van Weert, J. C. M. (2018). Identification of communication needs and technology acceptance of older migrant cancer patients for the development of a digital oncology tool. Paper presented at ICA, Prague, Czech Republic.
    • Sungur, H., Schouten, B. C., Yilmaz, N. G., van den Muijsenbergh, M., Nederhof, H., & van Weert, J. C. M. (2018). De Health Communicator: Systematische ontwikkeling van een digitale tool voor het overbruggen van taal- en culturele barrières tussen oudere migrantenpatiënten met kanker en hun zorgverleners. Paper presented at Nederlandse Vereniging Psychosociale Oncologie, Utrecht, Netherlands.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2018). Which roles do informal interpreters perform in interpreter-mediated medical interactions?. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.

    2017

    • Nguyen, M. H., Bol, N., Bolle, S., Linn, A. J., Schouten, B. C., & van Weert, J. C. M. (2017). Tailored eHealth interventions for ageing patient populations. Abstract from International Communication Association (ICA) Conference, San Diego, CA, United States.
    • Sungur, H., Schouten, B. C., Yılmaz, N. G., van den Muijsenbergh, M., & van Weert, J. C. M. (2017). The Health Communicator: Systematic development of a digital tool for bridging language and cultural barriers between older migrant cancer patients and their caregivers. Poster session presented at Symposium Kanker bij Ouderen, Ede, Netherlands.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2017). Communication through family interpreters in Dutch General Practice: Integrating the expectations of interpreter’s roles with patients’ trust and control.. Paper presented at Etmaal van de Communicatiewetenschap, Tilburg, Netherlands.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2017). Interpreter-mediated communication in Dutch general practice.. Abstract from Academic Conference on Intercultural Communication, Utrecht, Netherlands.

    2016

    • Schouten, B. C. (2016). Toward a model of informal interpreter-mediated communication in health care.. Paper presented at The 3rd International Conference on Non-Professional Interpreting and Translation., Winterthur, Switzerland.
    • Schouten, B. C., Schinkel, S., van Weert, J. C. M., & van den Putte, B. (2016). How do native Dutch and Turkish-Dutch patients prepare for their consultation with their GP and why?. Paper presented at Presented at the biannual conference of the European Association of Communication in Healthcare (EACH), Heidelberg, Germany.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2016). Family interpreting among Turkish migrant patients in Dutch general practice.. Paper presented at The 3rd International Conference on Non-Professional Interpreting and Translation., Winterthur, Switzerland.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2016). Interpreter-mediated consultations in the Dutch GP setting: An observational study.. Paper presented at The Functional Pragmatics Conference, Utrecht, Netherlands.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2016). “When your daughter is your ears and mouth”: Family Interpreting in Dutch General Practice. Paper presented at Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.

    2015

    • Schinkel, S., Schouten, B. C., Street Jr., R. L., van den Putte, B., & van Weert, J. C. M. (2015). The role of concordance and patient participation on communication outcomes in intercultural GP settings. Abstract from Paper presented at the International Conference on Communication in Healthcare, New Orleans, USA.
    • Schinkel, S., Schouten, B. C., van Weert, J. C. M., Kerpiclik, F., & van den Putte, B. (2015). Cultural differences in media usage and motivations for health information-seeking prior to the medical encounter: Perspectives of Dutch and Turkish-Dutch patients. Abstract from Paper presented at the International Conference on Communication in Healthcare, New Orleans, USA.
    • Schouten, B. C. (2015). Toward a theoretical model of interpreter-mediated communication in health care. Abstract from Paper presented at the conference Multilingual Perspectives on Professional Discourse in Europe, Ghent, Belgium, .
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van de Putte, B. (2015). Informal interpreting among Turkish migrant patients in Dutch general practice. Abstract from Paper presented at the meeting of the EU FP7 Restore Conference, Limerick, Ireland.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van de Putte, B. (2015). Informal interpreting in general practice: Perspectives of Turkish-Dutch patients, family interpreters and general practitioners. Abstract from Paper presented at the conference Multilingual Perspectives on Professional Discourse in Europe, Ghent, Belgium.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2015). Communicating through family members: Patients’ experiences with informal interpreting in general practice. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, Antwerp, Belgium.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2015). Communicating through family members: Patients’ experiences with informal interpreting in general practice. Abstract from Paper presented at the annual meeting of International Communication Association, San Juan, Puerto Rico.

    2014

    • Schinkel, S., Schouten, B. C., van Weert, J. C. M., Kerpiclik, F., & van den Putte, B. (2014). Cultural differences in information-seeking motives: How do Native-Dutch and Turkish-Dutch patients prepare for their consultation with their GP and why?. Abstract from Paper presented at the Conference on Communication, Medicine and Ethics (COMET), Lugano, Switzerland.
    • Schinkel, S., Schouten, B. C., van Weert, J. C. M., Kerpiclik, F., & van den Putte, B. (2014). Patient participation in general practice: What do Turkish-Dutch patients want, feel and do?. Abstract from Paper presented at the EACH International Conference on Communication in Healthcare, Amsterdam.
    • Schinkel, S., van Weert, J. C. M., Smit, E. G., & Schouten, B. C. (2014). Are active patients fulfilling their information needs better? Differences between native-Dutch and Turkish-Dutch patients in the relation between patient participation during GP consultations and unfulfilled information needs.. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, Wageningen.
    • Schouten, B. C. (2014). Interpreter-mediated communication in health care: What do informal interpreters want, feel, and do?. Abstract from Paper presented at the 7th joint Seminar on Terminology, Brussels, Belgium, .
    • Schouten, B. C., & Schinkel, S. (2014). Emotions in general practice: Cultural differences in the expression of emotional cues and concerns.. Abstract from Paper presented at the EACH International Conference on Communication in Healthcare, Amsterdam, .
    • Schouten, B. C., & Schinkel, S. (2014). Turkish migrant GP patients’ expression of emotional cues and concerns in encounters with and without informal interpreters.. Abstract from Paper presented at the Verona Network on Sequence Analyses, XII Invitational Workshop, Verona, Italy, .
    • Zendedel, R., Schouten, B. C., & Meeuwesen, L. (2014). "You don't want to know this about your mother!" Perspectives and experiences of informal interpreters.. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, Wageningen, .
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2014). Informal interpreting in general practice: Perspective of Turkish migrant patients.. Poster session presented at Poster presented at the EACH International Conference on Communication in Healthcare, Amsterdam.
    • Zendedel, R., Schouten, B. C., van Weert, J. C. M., & van den Putte, B. (2014). Professional or informal interpreters? Preferences and perspectives of Turkish migrant patients in the Netherlands.. Abstract from Paper presented at the Conference on Communication, Medicine and Ethics (COMET), Lugano, Switserland.

    2013

    • Schinkel, S., van Weert, J. C. M., Kester, J., Smit, E. G., & Schouten, B. C. (2013). Health information search of native-Dutch and Turkish-Dutch GP patients and its relation with patient participation. Abstract from Paper presented at the Etmaal van de Communicatiewetenschap, Rotterdam, The Netherlands.
    • Schouten, B. C., Ross, J., Zendedel, R., & Meeuwesen, L. (2013). Informal interpreting in European health care: Taking into account interpreters' socio-political and cultural contexts. Abstract from Paper presented at the Critical Link 7th International Conference, Toronto, Canada, .

    2012

    • Linn, A. J., van Dijk, L., Schouten, B. C., Smit, E. G., & van Weert, J. C. M. (2012). The value of tailored communication for chronic patients.. Abstract from Paper presented at the meeting of the European Association for Communication in Healtchare, St. Andrews, Schotland.
    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A. A., & van Dijk, L. (2012). Communication recommendations reducing perceived barriers to adherence and promoting treatment adherence in IBD patients.. Poster session presented at Poster presented at the Etmaal van de Communicatiewetenschap, Leuven, Belgium.
    • Meeuwesen, L., Harmsen, J. A. M., & Schouten, B. C. (2012). Language barriers and interpreting in medical care: Comparison of policies and interventions in five European countries.. Paper presented at Paper presented at the meeting of the European Association for Communication in Healthcare, St. Andrews, Scotland, .
    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2012). Are GP patients’ needs being met? Unfulfilled information needs among Dutch and Turkish patients.. Poster session presented at Poster presented at the meeting of the European Association for Communication in Healthcare, St. Andrews, Scotland.
    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2012). Does knowledge affect patient participation? Information seeking behavior before and during the GP consultation of Dutch and Turkish patients.. Poster session presented at Poster presented at the meeting of the European Association for Communication in Healthcare, St. Andrews, Scotland.
    • Schouten, B. C., Ross, J., Zendedel, R., & Meeuwesen, L. (2012). Informal interpreters in medical settings: A socio-comparative study of the Netherlands and Turkey.. Paper presented at Paper presented at the meeting of the European Association for Communication in Healthcare, St. Andrews, Scotland, .

    2011

    • Linn, A. J., van Dijk, L., Schouten, B. C., Smit, E. G., & van Weert, J. C. M. (2011). Adherence as a lifetime effort; the value of tailored communication for chronic patients. The PPAB-typology.
    • Linn, A. J., van Dijk, L., Schouten, B. C., Smit, E. G., & van Weert, J. C. M. (2011). Communication recommendations reducing perceived barriers to adherence and promoting treatment adherence in IBD patients. Abstract from 25th European Health Psychology Conference: "Engaging with Other Health Professions: Challenges and Perspectives".
    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A., & Dijk, L. (2011). Promoting recall of information and treatment adherence in IBD patients..
    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A., & Dijk, L. (2011). Promoting treatment adherence in IBD patients. Abstract from 25th European Health Psychology Conference, Crete, 2011.
    • Linn, A. J., van Weert, J. C. M., Schouten, B. C., Smit, E. G., van Bodegraven, A., & van Dijk, L. (2011). Promoting treatment adherence in IBD patients.
    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2011). Are patients’ information needs being met during intercultural consultations in general practice? A study on information needs and perceived information provision among Dutch, Turkish and other non-Western patients.
    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2011). Information seeking behavior of Dutch and Turkish GP patients: does culture affect why we seek information and why?.
    • Schouten, B., Vlug, M., Hermanns, S., Spijker, E., & van Weert, J. C. M. (2011). Dance4life and its social movement: What about youngsters' involvement?.
    • van Weert, J. C. M., Hermanns, S., Linn, A. J., & Schouten, B. C. (2011). Does dance4life reach its goals? A process evaluation of a worldwide HIV and AIDs prevention program. Abstract from 25th conference of the European Health Psychology Society, Hersonissos, Greece.

    2010

    • Linn, A. J., Schouten, B. C., Hermanns, S., & van Weert, J. C. M. (2010). Dance, Dance, Dance: a process evaluation of the global dance4life youth HIV prevention programme. Paper presented at Etmaal van de Communicatiewetenschap 2010, Gent.
    • Meeuwesen, L., Twilt, S., Harmsen, J. A. M., & Schouten, B. C. (2010). Knowledge, attitudes and experiences of health care providers with consultations mediated by an interpreter: what are the needs?. Poster session presented at Poster presentation at the EACH 2010 International Conference on Communication in Healthcare, Polo Zanotto University of Verona. September 5-8, 2010., Verona, Italy, .
    • Schouten, B. C., Twilt, S., Harmsen, J. A. M., & Meeuwesen, L. (2010). Training in intercultural and bilingual competencies: how does it affect physicians?. Poster session presented at Poster presentation at the EACH 2010 International Conference on Communication in Healthcare, Polo Zanotto University of Verona. September 5-8, 2010., Verona, Italy, .
    • Twilt, S., Harmsen, J. A. M., Schouten, B. C., & Meeuwesen, L. (2010). How to empower physicians in bridging the linguistic gap in communication with immigrant patients?. Paper presented at Workshop held at the EACH conference 2010, Verona, Italy.
    • van Weert, J. C. M., Hermanns, S. S. T., Linn, A. J., & Schouten, B. C. (2010). (2010, February). A process evaluation of dance4life’s youth HIV and AIDS prevention programme..

    2009

    • Schinkel, S., van Weert, J. C. M., van der Vloodt, J., & Schouten, B. C. (2009). Verschillen tussen autochtone en Turkse patiënten in de informatie- en participatiebehoefte tijdens huisartsconsulten: een pilot study. Paper presented at Etmaal van de Communicatiewetenschap.

    2011

    • Schinkel, S., Schouten, B. C., & van Weert, J. C. M. (2011). Information seeking behavior of Dutch and Turkish GP patients: does culture affect why we seek information and why? Psychology & Health, 26(S2), 56. https://doi.org/10.1080/08870446.2011.617182
    • Schinkel, S., Schouten, B., & van Weert, J. (2011). Do we say what we know? Information seeking behavior of Dutch and Turkish patients before and during the GP consultation. Psychology & Health, 26(S2), 274. https://doi.org/10.1080/08870446.2011.617186
    • Schouten, B. C., Vlug, M., Hermanns, S., Spijker, E., & van Weert, J. C. M. (2011). Engaging adolescents in a social movement around HIV-prevention: Which factors should we focus on? Psychology & Health, 26(S2), 214. https://doi.org/10.1080/08870446.2011.617185
    • van Weert, J. C. M., Hermann, S., Linn, A. J., & Schouten, B. C. (2011). Does dance4life reach its goals? A process evaluation of a worldwide HIV and AIDs prevention program. Psychology & Health, 26(S2), 143. https://doi.org/10.1080/08870446.2011.617185

    Prize / grant

    • Schouten, B. (2021). MHealth4all: Development and implementation of a digital platform for the promotion of access to mental healthcare for low language proficient third country nationals in Europe. https://www.mhealth4all.eu/nl/
    • Schouten, B. (2021). Multilingualism in providing quality mental healthcare to migrants.
    • Schouten, B. (2021). The right to health: Overcoming language barriers in a superdiverse world. https://www.narcis.nl/research/RecordID/OND1371813/Language/en

    Media appearance

    • Schouten, B. C. (02-01-2013). 'Een Marokkaan in Noord'. [Radio] Hilversum, NTR Radio 5. 'Een Marokkaan in Noord'..
    • Schouten, B. C. (24-11-2012). Radio interview with Manu. [Radio] Funx FM. Radio interview with Manu..
    • Schouten, B. C. (05-02-2012). Radio interview with Zarayda Groenhart. [Radio] BNN. Radio interview with Zarayda Groenhart..

    Talk / presentation

    • Schouten, B. (speaker) (4-2018). Informatiebehoeften van patienten met een Turkse of Marokkaanse achtergrond, OLVG West.
    • Schouten, B. C. (speaker), Schinkel, S. (speaker), van den Putte, B. (speaker) & van Weert, J. C. M. (speaker) (7-9-2016). How do Native-Dutch and Turkish-Dutch Patients’ prepare for their consultation with their general practitioner and why?, 14th EACH International Conference on Communication in Healthcare, Heidelberg.
    • Schinkel, S. (speaker), Schouten, B. C. (speaker), Street Jr., R. L. (speaker), van den Putte, B. (speaker) & van Weert, J. C. M. (speaker) (7-9-2016). Concordance in primary care: A good strategy to improve communication with ethnic minority patients?, 14th EACH International Conference on Communication in Healthcare, Heidelberg.
    • Schouten, B. C. (invited speaker) (13-2-2013). 'Een Marokkaan in Noord'., Invited lecture at the meeting of the Unie van de Soroptimistclubs, Amsterdam.
    • Schouten, B. C. (speaker) (20-2-2012). Seksueel risicogedrag onder moslimjongeren., Lezing gegeven: Debat 'Seksualiteit en Islam'. Hogeschool van Amsterdam, Amsterdam.

    Others

    • Schouten, B. (participant) (5-2020). 5th International Conference on Interpreting and Translation (organising a conference, workshop, ...).

    2021

    2020

    2017

    2002

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