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Goldberg, A. C., & Ischen, C. (2020). Be there or be square – The impact of participation and performance in the 2017 Dutch TV debates and its coverage on voting behaviour. Electoral Studies, 66, [102171].
Ischen, C., Araujo, T. B., van Noort, G., Voorveld, H. A. M., & Smit, E. G. (2020). “I am here to assist you today”: The role of entity, interactivity and experiential perceptions in chatbot persuasion. Journal of Broadcasting and Electronic Media.
Ischen, C., Araujo, T., Voorveld, H., van Noort, G., & Smit, E. (2020). Privacy concerns in chatbot interactions. In A. Følstad, T. Araujo, S. Papadopoulos, EL-C. Law, O-C. Granmo, E. Luger, & P. B. Brandtzaeg (Eds.), Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019 : revised selected papers (pp. 34-48). (Lecture Notes in Computer Science; Vol. 11970). Springer. https://doi.org/10.1007/978-3-030-39540-7_3[details]
Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2020). The role of anthropomorphism and privacy concerns in chatbot interactions. Paper presented at Etmaal van de Communicatiewetenschap 2020, .
2019
Ischen, C., Araujo, T. B., van Noort, G., Voorveld, H. A. M., & Smit, E. G. (2019). How important is agency? The persuasive consequences of interacting with a chatbot as a new entity. Paper presented at Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
Ischen, C., Meijers, M. H. C., & Smit, E. G. (2019). Seen as green? A multi-method investigation of green packaging material and green labeling on consumers’ perceived salience and greenness. Paper presented at Etmaal van de Communicatiewetenschap, Nijmegen, .
Ischen, C., Meijers, M. H. C., & Smit, E. G. (2019). Seen as green? A multi-method investigation of green packaging material and green labeling on consumers’ perceived salience and greenness. Poster session presented at International Communication Association (ICA), Washington, United States.
2018
Goldberg, A. C., & Ischen, C. (2018). Be there or be square – The impact of participation and performance in TV debates and corresponding media coverage on voting behaviour. Paper presented at EPSA Annual Conference, Vienna, Austria.
Goldberg, A. C., & Ischen, C. (2018). Be there or be square – The impact of participation and performance in the Dutch TV debates and its coverage on voting behaviour. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.
Media appearance
Ischen, C. & van Noort, G. (04-03-2020). RobotFirst #28: Chatbots construeren [Web] CustomerFirst!. RobotFirst #28: Chatbots construeren.
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